Cargo Reservations Supervisor
As a Cargo Reservations Supervisor, you will need to commit to the following:
- Supervise and ensure that QR standards and procedures are implemented in order to achieve overall goals.
- Support the staff in order to provide accurate reservation function , quality customer service and surpass revenue targets.
- Ensure the smooth management of operational flow of cargo through acceptance and management of books.
- Responsible to monitor reservations and ensure all aspects of the bookings are properly recorded and managed.
- Manage a smooth coordination between cargo sales executives , QR space control and cargo managers.
Qualifications
You will need to have the following to succeed in this role:
- Well developed leadership and interpersonal skills
- Very good knowledge of aircraft products.
- Excellent written and oral English communication
- Strong knowledge of MS Word, PowerPoint and computer applications, good planning, be exceptionally organized and possess dynamic presentation skills.
- IATA recognised dangerous goods qualification with minimum of 4 years of job related experience out of which a minimum 3 years of experience should be in a similar capacity or a senior cargo reservation agent role for a minimum of 3 years.
- Valid working rights for Vietnam
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