Airport Services Agent | Qatar Airways | Sofia
Organisation:Qatar
Airways
Job Function:Airport
Operations
Division:Sofia - SOF
Employment Type:Full
Time - Permanent
City:Europe | Bulgaria | Sofia
Last date of application:21-May-2019
Qatar Airways
Welcome to a world where
ambitions fly high.
From experienced pilots to
dynamic professionals embarking on new careers, Qatar Airways is searching for
talented individuals to join our award-winning team.
We take pride in our
people—a dynamic and culturally diverse workforce is essential to why we are
one of the finest and fastest growing airlines in the world.
We offer competitive
compensation and benefit packages.
About Your Job:
As an Airport Service agent based in Sofia, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.
Specific accountabilities
include:
·
Liaising with check-in,
transfer desk and other related areas for the smooth acceptance of passengers
·
Escorting and directing
arriving and departing passengers to the respective areas such as hotel desk,
visa counter, transfer desk, premium lounges and boarding gates
·
Assisting the Duty Officer in
handling company materials and records
·
Liaising with the Ground
Handling agent (GHA) for quick processing of hotel and transfer
passengers
·
Ensuring passengers are
assisted smoothly through airport facilities
·
Performing other related duties
for the purpose of ensuring the efficient and effective functioning of the work
unit
·
Supervising GHA staff during
all flights to ensure QR standards of service quality is maintained
·
Organising check-in counters
and coordinating documentation issues
About you:
To be successful in this role,
you will need a High school qualification combined with a minimum of two years
of experience in a similar customer facing role within the airport
environment. Knowledge of airport functions including passenger and
baggage handling, Weight and Balance, and Dangerous Goods Regulations is required.
You will need to be fluent
(written and spoken) in English and in Bulgarian to perform this
role.
Ability to work shifts,
including weekends, is essential.
You must also have the right to
live and work in Bulgaria to be considered for this role.
Note: you will be required to
attach the following:
1. Resume / CV
2. Copy of Passport
1. Resume / CV
2. Copy of Passport
No comments